Contact
Headquarter
Social Media
Feedback
Get in Touch
We are passionate in caring for our clients needs so it is our are pleasure to respond to any questions you might have.
Find your answer
HIDDEN by MARKS uses lab-created diamonds in our creations. Sustainable diamonds, also called synthetic diamonds, lab diamonds and lab grown diamonds share an identical growing process to mined diamonds.
Because of the reduced impact to the environment, and human life, we believe these diamonds are the sustainable choice to bring brilliance and beauty to your style.
We only use pure sterling silver for our silver pieces. Sterling silver is a precious metal and may require cleaning from time to time. With proper care, your silver will retain its beauty and character for many generations to come.
To ensure exceptional longevity and lustrous condition all HIDDEN by MARKS silver jewelry is either rhodium plated white or coated with 18K gold vermeil. Both will wear off over time but can be renewed.
Solid gold jewelry is an investment that holds its beauty and value for generations. Between professional cleanings, our 18k gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and connections are secure.
Avoid exposing gold jewelry to household cleaners to retain is shine. Also, it is best to store all your jewelry in protective case. All HIDDEN by MARKS jewelry is packaged in ECO sustainable, protective boxes, cases or tarnish-resistant pouches. We recommend that you return our jewelry to its original case when no in use.
Yes, it is possible to exchange to another size within the return period. We offer one free exchange, and we are happy to help you find the right size.
Get in Touch
We are passionate in caring for our clients needs so it is our are pleasure to respond to any questions you might have.
Have A Question?
We pride ourselves on responding to your inquiry quickly and thoroughly.
Frequently Asked Questions
HIDDEN by MARKS uses lab-created diamonds in our creations. Sustainable diamonds, also called synthetic diamonds, lab diamonds and lab grown diamonds share an identical growing process to mined diamonds.
Because of the reduced impact to the environment, and human life, we believe these diamonds are the sustainable choice to bring brilliance and beauty to your style.
We only use pure sterling silver for our silver pieces. Sterling silver is a precious metal and may require cleaning from time to time. With proper care, your silver will retain its beauty and character for many generations to come.
To ensure exceptional longevity and lustrous condition all HIDDEN by MARKS silver jewelry is either rhodium plated white or coated with 18K gold vermeil. Both will wear off over time but can be renewed.
Solid gold jewelry is an investment that holds its beauty and value for generations. Between professional cleanings, our 18k gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and connections are secure.
Avoid exposing gold jewelry to household cleaners to retain is shine. Also, it is best to store all your jewelry in protective case. All HIDDEN by MARKS jewelry is packaged in ECO sustainable, protective boxes, cases or tarnish-resistant pouches. We recommend that you return our jewelry to its original case when no in use.
Yes, it is possible to exchange to another size within the return period. We offer one free exchange, and we are happy to help you find the right size.